1. Home
  2. FAQ
Help Center

77p77 FAQ — Find Answers to Your Questions Here

Whether it's registration, payments, bonuses, games, or security — if you have a question, find the answer here. Clear, straightforward answers all in one place.

42+
FAQ
7s
Category
24/7
Live Support
98%
Resolution Rate
Categories
All Questions 42
Account 8
Payment 8
Bonus 7
Games ७
Security 6
VIP 4
App 2
Didn't find what you were looking for?
Contact Support
No results found. Try a different search term or contact support.
Account & Registration (8 questions)

Yes, registering with 77p77 is completely free. There are no sign-up fees or hidden charges. Simply provide your mobile number, name, and date of birth to create an account in just 2 minutes.
Was this helpful?

Any Bangladeshi citizen aged 18 or above can register on 77p77. Each person is allowed only one account. Registration is strictly prohibited for anyone under 18.
Was this helpful?

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use the OTP to set a new password. The whole process takes about 2 minutes.
Was this helpful?

Too many incorrect password attempts will temporarily lock your account. Wait 30 minutes and try again, or email support@77p77.bet. You can also get instant help via Live Chat.
Was this helpful?

Yes. Log in to your account → Settings → Profile → Change Mobile Number. You'll need an OTP to verify the new number. Contact our support team if you need assistance.
Was this helpful?

No. Each person may hold only one account. Any attempt to create multiple accounts will result in all associated accounts being closed, and any accumulated balance may be forfeited.
Was this helpful?

Email support@77p77.bet or reach out via Live Chat. Make sure to withdraw any remaining balance before closing your account. We also offer self-exclusion as part of our responsible gaming commitment.
Was this helpful?

KYC (Know Your Customer) is an identity verification process. A copy of your National ID or passport may be required before processing large withdrawals. This keeps your account secure.
Was this helpful?
Payments & Withdrawals (8 questions)

77p77 supports deposits via bKash, Nagad, Rocket, Dutch-Bangla Bank, BRAC Bank, Islami Bank, USDT (crypto), and net banking. All deposit methods are instant.
Was this helpful?

The minimum deposit at 77p77 is just ৳200. However, to qualify for the welcome bonus, your first deposit must be ৳500 or more. Limits may vary depending on the payment method used.
Was this helpful?

Withdrawals to bKash, Nagad, and Rocket are typically processed within 5–15 minutes. Bank transfers may take 1–2 business days. Withdrawals of ৳50,000 or more may require additional verification.
Was this helpful?

The minimum withdrawal amount is ৳500. Before withdrawing, make sure there are no pending bonus wagering requirements on your account. Separate terms apply for bonus withdrawals.
Was this helpful?

Withdrawals are usually processed within 24 hours. If it takes longer, reach out via live chat or email support@77p77.bet. Keep your transaction ID on hand. In most cases, delays occur when the name on your account doesn't match your payment method.
Was this helpful?

Deposits are usually instant. If your balance hasn't updated after 30 minutes, contact support with your payment receipt or screenshot. Having your transaction number ready will speed up the resolution.
Was this helpful?

77p77 does not charge any deposit fees. However, your payment provider may apply its own transaction fees. Withdrawals are generally fee-free as well, though bonus-related conditions may apply.
Was this helpful?

Yes, 77p77 supports USDT deposits and withdrawals via both TRC20 and ERC20. Minimum amounts for crypto payments may differ. Visit the payments page for full details.
Was this helpful?
Bonuses & Promotions (7 questions)

Make your first deposit after registering and you'll automatically receive a 150% bonus. For example, deposit ৳1,000 and get ৳1,500 in bonus funds — giving you ৳2,500 to play with. Maximum bonus is ৳15,000.
Was this helpful?

A wagering requirement must be met before you can withdraw bonus funds. Typically, you need to wager 20–30x the bonus amount. Requirements vary by offer — always read the terms before claiming a bonus.
Was this helpful?

Log in to 77p77 every day to claim a daily bonus ranging from ৳50 to ৳500. Log in 7 days in a row to unlock a special weekly reward. Missing a day resets your streak.
Was this helpful?

When you refer a friend and they sign up and make their first deposit, you'll receive a special referral bonus. You can find your referral code in your profile. There's no limit to how many friends you can refer.
Was this helpful?

77p77 offers up to 10% cashback every week. At the end of the week, a portion of your net losses is returned to your wallet. Cashback is ready to use instantly — no separate wagering requirements apply.
Was this helpful?

Bonus validity periods are typically 7–30 days. Any unused bonus will be forfeited once it expires. Each bonus has its own validity period — check the offer details for specifics.
Was this helpful?

Free spins are automatically added to the designated slot game. When you open the game, you'll see the free spins button. Winnings from free spins go to your bonus balance — wagering requirements apply before withdrawal.
Was this helpful?
Games & Betting (7 questions)

77p77 features Live Casino (baccarat, roulette, blackjack, Dragon Tiger), Sports Betting (cricket, football, tennis), slots, crash games, lottery, and much more — 500+ games in total.
Was this helpful?

Yes. All games on 77p77 use RNG (Random Number Generator) technology. Live games are streamed directly from third-party audited game providers. RTP (Return to Player) information is available for every game.
Was this helpful?

77p77 offers Sports Betting on 20+ sports including cricket, football, kabaddi, tennis, badminton, and basketball. You can place bets on live matches in real time or bet in advance on upcoming fixtures.
Was this helpful?

Most games start from a minimum bet of ৳10. For Sports Betting, the minimum is ৳50. Limits vary by game type and bet type. VIP members can place bets at higher limits.
Was this helpful?

In a Crash game, a multiplier climbs steadily upward. You can cash out at any time — but if you don't cash out before it crashes, you lose your entire bet. Knowing when to stop is the key strategy.
Was this helpful?

Refresh the page and check your internet connection. Clear your browser cache. If you're using a VPN, try disabling it. If the problem persists, try the 77p77 app or contact support.
Was this helpful?

In most games, a placed bet cannot be cancelled. However, in Sports Betting, you may have the option to amend certain bets before a match starts. Always decide carefully before placing a bet.
Was this helpful?
Security & Privacy (6 questions)

Yes. 77p77 uses bank-grade 256-bit SSL encryption. Your personal information is never shared with third parties. Read our Privacy Policy for full details.
Was this helpful?

Change your password immediately and notify us at support@77p77.bet. Our security team will investigate promptly. If you receive an alert about a login from an unrecognized device, terminate that session right away.
Was this helpful?

Never. No 77p77 staff member will ever ask for your password, OTP, or banking details. If anyone requests this information, it's a scam — report it to us immediately.
Was this helpful?

Yes. Mobile OTP verification is 77p77's built-in two-factor security. OTP verification is also required at the time of withdrawal. This keeps your account and funds secure.
Was this helpful?

Under GDPR, you have the right to request deletion of your data. After closing your account, email support@77p77.bet to request data removal. Please note that certain information may need to be retained for a period of time due to legal obligations.
Was this helpful?

Contact support and let us know your preferred self-exclusion period (from 3 months to permanent). It will take effect within 24 hours. For more details, visit our Responsible Gaming Page See.
Was this helpful?
VIP Program (4 questions)

Every bet you place earns VIP points. Accumulate points to advance through Bronze, Silver, Gold, Platinum, and Diamond tiers. Higher tiers unlock bigger bonuses, faster withdrawals, and a dedicated personal manager.
Was this helpful?

VIP points can be redeemed for bonus cash, free spins, and exclusive rewards. Direct cash conversion is also available — 1,000 points = ৳10.
Was this helpful?

Diamond VIP members receive: a dedicated account manager, priority withdrawals (within 30 minutes), the highest bonus rates, monthly cashback, and an exclusive birthday bonus.
Was this helpful?

VIP tiers are reviewed every 3 months. If you don't maintain the required points during that period, your tier may be downgraded. However, the benefits of your current tier remain active for up to 3 months.
Was this helpful?
Mobile App (2 questions)

Download the 77p77 app directly from our app page. Available for both Android (APK) and iOS. When downloading the APK, make sure to allow installation from unknown sources.
Was this helpful?

Close and reopen the app. Check your internet connection. Make sure you're on the latest version — update if one is available. If the issue persists, try accessing the site via a browser or contact support.
Was this helpful?
Quick Help

For more information

Visit these pages for more information on specific topics

Payment Guide

Everything you need to know about deposit and withdrawal methods, limits, and processing. Full details on bKash, Nagad, bank transfers, and more.

View Details
VIP Program

Get full details on VIP tiers, the points system, and exclusive perks — plus tips on how to level up faster.

View Details
Responsible Gaming

Learn to recognize problem gambling, set up self-exclusion, manage deposit limits, and find support resources. Your well-being is our priority.

View Details
Games Guide

Game rules, strategies, and tips — all in one place. Whether you're a beginner or a seasoned player, we've got you covered.

Browse Games
Mobile App

Download the 77p77 app and play from anywhere. Available on Android and iOS.

Visit App Page
Terms & Conditions

Read the full terms and conditions for 77p77, including bonus terms and usage policies. Find out everything you need to know about membership.

View Details
Live Support

Didn't find what you were looking for?

Our support team is always here for you

Live Chat

Chat with us on Live Chat for instant support. Average response time is 2 minutes.

Available 24/7
Email Support

For detailed issues, email us at support@77p77.bet — we'll get back to you within 24 hours.

support@77p77.bet
Help Center

Read our detailed guides and tutorials — every process explained clearly in simple terms.

Available in Bengali
Get Started Now

Got all your answers? Join 77p77 today!

Register for free and get started today with a 150% welcome bonus. If you have more questions, our support team is always here to help.

Register for Free Sign In
বাংলা